THIS IS A SUBHEADING

Check out this section's heading

Frequently asked question

Sometimes the delays for regular mail are longer than normal, depending on busy periods or statutory holidays. At this time, it is normal to observe a longer delivery time. If however after 14 days you have not received anything, contact us at: xx@madore.com and we will be happy to help you!

If the order is not yet sent, we will change the delivery address as soon as notified. If, however, the order is already sent, the delivery time will be longer since we will have to wait for the package to return to us before forwarding it to the correct address.

MADORE is not responsible for additional customs fees upon receipt of your package. These charges are sometimes observed for shipments outside of Canada. Please check with your customs office to avoid additional charges.

Jewelry Insurance

A+ rated personal jewelry insurance in 2 minutes

Get your insurance quote now

Check out BriteCo:

Our partner BriteCo, a unique jewelry insurance company, can help you protect your prized possessions.

Watch a quick video

Step 1

We create an appraisal

We use the BriteCo platform to create an appraisal. When it is finalized, the details of the appraisal are sent to BriteCo, and a copy of your completed appraisal is sent directly to you.

Step 2

BriteCo sends you a quote

Within moments, you’ll receive an email or text message from BriteCo offering you insurance, based on the appraisal values we entered.

Step 3

You can purchase an insurance policy – instantly and easily

Once you click on the link from BriteCo, you’ll answer five quick underwriting questions on your smartphone or computer, and then you’ll see the exact price for the insurance. Simply enter your debit or credit card information to purchase your policy, and you’ll be covered immediately.

Other Online Jewelry Insurance Renters / Homeowners Insurance
Convenience

Instant Appraisal at Purchase

Instant Policy to Purchase
Coverage

Coverage Limits

125% of Appraisal Value Appraisal Value Capped as low as $1,000
Damage Limited
Loss
Theft Limited
Mysterious Disappearance
Limited Impact of Claims on
Homeowners Insurance
Gifts to Others at Separate Address
Zero Deductible*
Authenticated Digital Appraisal
Free Annual Insurance Value Updates
Preventive Maintenance**
*Not applicable for agreed value policies
**Covers prong retipping; broken, worn or bent prongs; broken earring posts; clasp replacement; restringing of broken or stretched pearl strands; and stone tightening

Get your insurance quote now

Expert Appraisals. Instant Insurance.

  • Worldwide coverage for loss, theft, damage, or disappearance
  • Replacement coverage up to 125% of appraisal value
  • No deductibles, free maintenance
  • Application and approval in minutes on your phone
  • In the event of a claim, BriteCo will allow you to come back to us for repair or replacement